When does a service guarantee work? The roles of the popularity of service guarantees and firm reputation.
پدیدآورنده
نام
When does a service guarantee work? The roles of the popularity of service guarantees and firm reputation.
زبان اثر
انگلیسی
شناسگر
10.1007/s12520-014-0198-z (شماره مدرک)
10.1016_j.tourman.2016.06.008 (importid)
تاریخ انتشار
2016
قالب (کتاب)
کتاب