کتابخانه دیجیتال دانشگاه هنر اصفهان | The Effect of Recovery Locus Attributions and Service Failure Severity on Word-of-Mouth and Repurchase Behaviors in the Hospitality Industry.

The Effect of Recovery Locus Attributions and Service Failure Severity on Word-of-Mouth and Repurchase Behaviors in the Hospitality Industry.

پدیدآورنده

نام

The Effect of Recovery Locus Attributions and Service Failure Severity on Word-of-Mouth and Repurchase Behaviors in the Hospitality Industry.

زبان اثر

انگلیسی

شناسگر

10.1177/1096348010382237 (شماره مدرک)

10.1177_1096348010382237 (importid)

ناشر

تاریخ انتشار

2011

قالب (کتاب)

کتاب