کتابخانه دیجیتال دانشگاه هنر اصفهان | Service Failure and Recovery in a Strategic Airline Alliance Context: Interplay of Locus of Service Failure and Social Identity.

Service Failure and Recovery in a Strategic Airline Alliance Context: Interplay of Locus of Service Failure and Social Identity.

پدیدآورنده

نام

Service Failure and Recovery in a Strategic Airline Alliance Context: Interplay of Locus of Service Failure and Social Identity.

زبان اثر

انگلیسی

شناسگر

10.1080/10548408.2010.507137 (شماره مدرک)

10.1080_10548408.2010.507137 (importid)

ناشر

تاریخ انتشار

2010

قالب (کتاب)

کتاب