Managing consumer complaints: differences and similarities among heterogeneous retailers.
نام
Managing consumer complaints: differences and similarities among heterogeneous retailers.
زبان اثر
انگلیسی
شناسگر
10.1108/09590551011016304 (شماره مدرک)
10.1108_09590551011016304 (importid)
تاریخ انتشار
2010
قالب (کتاب)
کتاب