Investigating the Impact of SERVQUAL Dimensions on Customer Satisfaction: The Lessons Learnt from Serbian Travel Agencies.
نام
Investigating the Impact of SERVQUAL Dimensions on Customer Satisfaction: The Lessons Learnt from Serbian Travel Agencies.
زبان اثر
انگلیسی
شناسگر
10.1002/jtr.884 (شماره مدرک)
10.1002_jtr.884 (importid)
تاریخ انتشار
2013
قالب (کتاب)
کتاب