How Service Quality Affects Customer Loyalty in the Travel Agency: The Effects of Customer Satisfaction, Service Recovery, and Perceived Value.
نام
How Service Quality Affects Customer Loyalty in the Travel Agency: The Effects of Customer Satisfaction, Service Recovery, and Perceived Value.
زبان اثر
انگلیسی
شناسگر
10.1080/10941665.2012.708352 (شماره مدرک)
10.1080_10941665.2012.708352 (importid)
تاریخ انتشار
2013
قالب (کتاب)
کتاب