Examining the Effect of Customer-to-Customer Interactions on Satisfaction, Loyalty, and Word-of-Mouth Behaviors in the Hospitality Industry: The Mediating Role of Personal Interaction Quality and Service Atmospherics.
نام
Examining the Effect of Customer-to-Customer Interactions on Satisfaction, Loyalty, and Word-of-Mouth Behaviors in the Hospitality Industry: The Mediating Role of Personal Interaction Quality and Service Atmospherics.
زبان اثر
انگلیسی
شناسگر
10.1080/10548408.2014.884964 (شماره مدرک)
10.1080_10548408.2014.884964 (importid)
تاریخ انتشار
2014
قالب (کتاب)
کتاب