Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry.
نام
Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry.
زبان اثر
انگلیسی
شناسگر
10.1007/s00334-014-0472-0 (شماره مدرک)
10.1016_j.tourman.2015.04.002 (importid)
تاریخ انتشار
2015
قالب (کتاب)
کتاب