Do employees' satisfied customers respond with an satisfactory relationship? The effects of employees' satisfaction on customers' satisfaction and loyalty in a family restaurant.
پدیدآورنده
نام
Do employees' satisfied customers respond with an satisfactory relationship? The effects of employees' satisfaction on customers' satisfaction and loyalty in a family restaurant.
زبان اثر
انگلیسی
شناسگر
10.1016/j.cities.2012.05.011 (شماره مدرک)
10.1016_j.ijhm.2013.02.003 (importid)
تاریخ انتشار
2013
قالب (کتاب)
کتاب