کتابخانه دیجیتال دانشگاه هنر اصفهان | Cross-national analysis of hotel customers' attitudes toward complaining and their complaining behaviours.

Cross-national analysis of hotel customers' attitudes toward complaining and their complaining behaviours.

پدیدآورنده

نام

Cross-national analysis of hotel customers' attitudes toward complaining and their complaining behaviours.

زبان اثر

انگلیسی

شناسگر

10.1016/j.tourman.2004.07.007 (شماره مدرک)

10.1016_j.tourman.2004.07.007 (importid)

ناشر

تاریخ انتشار

2006

قالب (کتاب)

کتاب