Contemplating museums' service failure: Extracting the service quality dimensions of museums from negative on-line reviews.
نام
Contemplating museums' service failure: Extracting the service quality dimensions of museums from negative on-line reviews.
زبان اثر
انگلیسی
شناسگر
10.1016/j.tourman.2018.06.020 (شماره مدرک)
10.1016_j.tourman.2018.06.020 (importid)
تاریخ انتشار
2018 0
قالب (کتاب)
کتاب