The role of the customer–seller relationship in the intention of the customer to complain: A study of Chinese restaurateurs.
نام
The role of the customer–seller relationship in the intention of the customer to complain: A study of Chinese restaurateurs.
زبان اثر
انگلیسی
شناسگر
10.1007/s11089-008-0157-7 (شماره مدرک)
10.1016_j.ijhm.2007.07.030 (importid)
تاریخ انتشار
2008
قالب (کتاب)
کتاب