The effects of brand relationship quality on responses to service failure of hotel consumers.
نام
The effects of brand relationship quality on responses to service failure of hotel consumers.
زبان اثر
انگلیسی
شناسگر
10.1007/s13644-014-0170-5 (شماره مدرک)
10.1016_j.ijhm.2011.09.010 (importid)
تاریخ انتشار
2012
قالب (کتاب)
کتاب