کتابخانه دیجیتال دانشگاه هنر اصفهان | The Effect of Preconsumption Mood and Service Recovery Measures On Customer Evaluations and Behavior in a Strategic Alliance Setting.

The Effect of Preconsumption Mood and Service Recovery Measures On Customer Evaluations and Behavior in a Strategic Alliance Setting.

پدیدآورنده

نام

The Effect of Preconsumption Mood and Service Recovery Measures On Customer Evaluations and Behavior in a Strategic Alliance Setting.

زبان اثر

انگلیسی

شناسگر

10.1177/1096348008329863 (شماره مدرک)

10.1177_1096348008329863 (importid)

ناشر

تاریخ انتشار

2009

قالب (کتاب)

کتاب