The Determinants of Customers' Behavioral Intentions after Service Failure: The Role of Emotions.
نام
The Determinants of Customers' Behavioral Intentions after Service Failure: The Role of Emotions.
زبان اثر
انگلیسی
شناسگر
10.1080/10941665.2014.951663 (شماره مدرک)
10.1080_10941665.2014.951663 (importid)
تاریخ انتشار
2015
قالب (کتاب)
کتاب