Service guarantees in the hotel industry: Their effects on consumer risk and service quality perceptions.
پدیدآورنده
نام
Service guarantees in the hotel industry: Their effects on consumer risk and service quality perceptions.
زبان اثر
انگلیسی
شناسگر
10.1179/sic.2010.55.Supplement-2.69 (شماره مدرک)
10.1016_j.ijhm.2011.09.012 (importid)
تاریخ انتشار
2012
قالب (کتاب)
کتاب