Same but Different: Chinese-American and Mainland Chinese Consumers' Perceptions of and Behavior in a Service Failure Situation.
نام
Same but Different: Chinese-American and Mainland Chinese Consumers' Perceptions of and Behavior in a Service Failure Situation.
زبان اثر
انگلیسی
شناسگر
10.1080/10548408.2015.1064060 (شماره مدرک)
10.1080_10548408.2015.1064060 (importid)
تاریخ انتشار
2016
قالب (کتاب)
کتاب