کتابخانه دیجیتال دانشگاه هنر اصفهان | Role interpretation during service encounters: A critical review of modern approaches to service quality management.

Role interpretation during service encounters: A critical review of modern approaches to service quality management.

پدیدآورنده

نام

Role interpretation during service encounters: A critical review of modern approaches to service quality management.

زبان اثر

انگلیسی

شناسگر

10.1016/j.ijhm.2006.03.005 (شماره مدرک)

10.1016_j.ijhm.2006.03.005 (importid)

ناشر

تاریخ انتشار

2007

قالب (کتاب)

کتاب