Relating the Zone of Tolerance to Service Failure in the Hospitality Industry.
نام
Relating the Zone of Tolerance to Service Failure in the Hospitality Industry.
زبان اثر
انگلیسی
شناسگر
10.1080/10548401003744792 (شماره مدرک)
10.1080_10548401003744792 (importid)
تاریخ انتشار
2010
قالب (کتاب)
کتاب