کتابخانه دیجیتال دانشگاه هنر اصفهان | Perceived justice in service recovery and behavioral intentions: The role of relationship quality.

Perceived justice in service recovery and behavioral intentions: The role of relationship quality.

پدیدآورنده

نام

Perceived justice in service recovery and behavioral intentions: The role of relationship quality.

زبان اثر

انگلیسی

شناسگر

10.1016/j.quascirev.2016.11.007 (شماره مدرک)

10.1016_j.ijhm.2008.12.001 (importid)

ناشر

تاریخ انتشار

2009

قالب (کتاب)

کتاب