Customer relationship management in hotels: examining critical success factors.
نام
Customer relationship management in hotels: examining critical success factors.
زبان اثر
انگلیسی
شناسگر
10.1080/13683500.2013.805734 (شماره مدرک)
10.1080_13683500.2013.805734 (importid)
تاریخ انتشار
2014
قالب (کتاب)
کتاب