Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress on Satisfaction Formation.
نام
Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress on Satisfaction Formation.
زبان اثر
انگلیسی
شناسگر
10.1177/1096348009350619 (شماره مدرک)
10.1177_1096348009350619 (importid)
تاریخ انتشار
2010
قالب (کتاب)
کتاب