AN ANALYSIS OF CORPORATE E‐MAIL COMMUNICATION AS PART OF AIRLINES' SERVICE RECOVERY STRATEGY.
نام
AN ANALYSIS OF CORPORATE E‐MAIL COMMUNICATION AS PART OF AIRLINES' SERVICE RECOVERY STRATEGY.
زبان اثر
انگلیسی
شناسگر
10.1080/10548400902864651 (شماره مدرک)
10.1080_10548400902864651 (importid)
تاریخ انتشار
2009
قالب (کتاب)
کتاب