A STORYTELLING PERSPECTIVE ON ONLINE CUSTOMER REVIEWS REPORTING SERVICE FAILURE AND RECOVERY.
نام
A STORYTELLING PERSPECTIVE ON ONLINE CUSTOMER REVIEWS REPORTING SERVICE FAILURE AND RECOVERY.
زبان اثر
انگلیسی
شناسگر
10.1080/10548400902864768 (شماره مدرک)
10.1080_10548400902864768 (importid)
تاریخ انتشار
2009
قالب (کتاب)
کتاب