When will customers care about service failures that happened to strangers? The role of personal similarity and regulatory focus and its implication on service evaluation.
First records and potential palaeoecological significance of Dianella (Xanthorrhoeaceae), an extinct representative of the native flora of Rapa Nui (Easter Island).
Fishing for Modernity: How Material Relationships can Mediate Tensions in an Immigrant Community, The Case of the Icelandic Emigration to Canada in the late Nineteenth Century.
